"Please be minimum 10 minutes ahead of cruise departure at the pier to exchange your Big Bus Voucher into DDSG river cruise ticket. Please hop-off stop ""Schwedenplatz/Danube Canal"" for Tour A + C; please hop-off stop ""Pier 3"" for cruise B""."
Daily, but please check tour starts with DDSG blue danube website: www.ddsg-blue-danube.at
To request a refund please follow the below instructions:
Please email your request to: bookingsupport@bigbustours.com
Please include the following details:
Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
Discover the sights of Vienna from the Danube River with DDSG City Cruise Ticket. This ticket includes admission to a DDSG Danube River Cruise to routes A, B or C, which gives you the opportunity to discover the sights of Vienna from the iconic Danube River. The DDSG cruise offers three different routes, from which you must chose one only. During the cruise, you will see landmarks like Uniqa Tower, Ring Tower, Zaha Hadid House and Hundertwasser's famous thermal plant, Spittelau. For departure times and cruise duration, see the cruise timetable.
Boat voucher must be exchanged for a DSSG river cruise ticket (at Big Bus stops Schwedenplatz or Blue Danube). Valid on DDSG river cruise A, B or C..