The well-being and health of our customers and employees is our top priority. Therefore, we ask you to note the following to contain COVID-19: Wearing mouth and nose protection while on board our busses is required. Regular hand disinfecting. Suitable opportunities for this are freely available in our busses. Sneezing and coughing in the crook of the arm; turning away and disposing of used tissues immediately. Keep a safety distance of 1.5 m. Free headphones with multiple languages are provided on the bus. By leaving the bus, please take your belongings and headphones with you. Our busses are sanitized every day. Our experienced customer service representatives will be on hand to answer any questions you may have during your tour.

Your ticket entitles you to hop on and hop off both our Red City Route & Blue Schönbrunn Route as much as you like within our hours of operation throughout your ticket's validity period.

The Big Bus Vienna sightseeing tour offers a pre-recorded commentary in 13 different languages, including: English, French, German, Italian, Spanish, Brazilian Portuguese, Chinese, Arabic, Turkish, Korean, Hindi, Hebrew & Russian. The commentary is available via complimentary headphones that you will receive when you board the bus.

The City Walk introduces you to the lives of the Habsburgs and touches on some of the city's famous composers. The City Walk is led by an entertaining and informative guide, providing insight into the area’s history and culture. Tours depart from Stop 1: Opera and last for 90 minutes. Available in English daily at 11.30am.

The world-famous Madame Tussauds plays host to some of the world's most famous faces, with 80 wax replicas of iconic figures, from actors and musicians, to athletes and world leaders. Rub shoulders with over 80 of the world's most famous faces at Madame Tussaud's Vienna. Located in the heart of Prater at Riesenradplatz, Madame Tussauds is home to super-realistic waxworks of musicians, A-list stars, sports legends, artists, politicians and figures from Vienna's history. With over 2,000 m² of interactive entertainment, Madame Tussauds is the place to experience famous fun!

The Big Bus Tour runs every day of the year.

All the tour tickets we sell on our website are open-dated, meaning you can travel on any day within 6 months of purchase.

Show your printed ticket to a member of staff at one of our stops or on-board the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.

Yes, most of our buses are wheelchair accessible. We do not allow electric wheelchairs. Please contact us for further information.

Dogs are only permitted if they are muzzled and leashed. Only one dog per bus is permitted. The dog must not exceed knee height.

No, problem. Show your printed/electronic voucher to a member of staff at one of our stops or on-board the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

You’ll need to enjoy your Ticket across consecutive days, so a two-day pass redeemed on Monday means your pass is valid Monday and Tuesday.

To request a refund please follow the below instructions:

Please email your request to: bookingsupport@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.