Sydney Wild Life Sydney Zoo
Important Information
How do I redeem my ticket?

Please scan your QR code at the venue’s admissions desk.

Location & Opening Hours

Wild Life Sydney Zoo is located at Wheat Road, Darling Harbour with the closest Big Bus Sydney stop being number 19.

WILD LIFE Sydney Zoo is open Thursday - Monday and every day during the school holidays (16 December 2021 to 26 January 2022) It is mandatory to wear a mask on your visit.

Please be aware that once you redeem your ticket at the Wild Life Sydney Zoo, we are unable to perform a refund.


In the event that Big Bus is unable to provide a service throughout the period of the validity of your ticket through circumstances within its control, you shall be entitled to a full or partial refund of the price of your ticket.

Please email your request to:
Please include the following details:
Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.


Step into an animal adventure and meet your favourite iconic Australian animals – meet cute Koalas in Gum Tree Valley or have your photo taken with them at Koala Encounters. Head to Wallaby Cliffs to interact with Ringo the wombat and then hop to Kangaroo Walk-About to walk amongst the Kangaroos. The Platypus Pools are where you’ll find Jackie & Zoey, our resident platypus pals, before entering the daring world of Kakadu Gorge where you’ll come eye to eye with a huge Saltwater Crocodile, and much more!

WILD LIFE Sydney Zoo features interactive displays, entertaining daily keeper talk and enhanced walk-through habitats.

Merlin Attractions: It is now mandatory to wear a Face Mask at all our Sydney's Merlin Entertainment attractions. Merlin are unable to allow entry to any guests who are not wearing Face Masks (unless medical condition). For those Guests who fail to wear a mask there will be Masks for Sale at the front counter.

Sydney Wild Life Sydney Zoo
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