Rome Premium
Important Information
Is the commentary available in my language?

The Big Bus Rome sightseeing tour offers a recorded commentary in your choice of either English, Italian, Spanish, French, German, Chinese Mandarin, Russian, Arabic and Portuguese. The commentary is available through complimentary earphones that you will receive when you board the bus.

How do I redeem my ticket?

Simply show your ticket to a Big Bus Tours staff member at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

Which days do the tours operate?

Big Bus Tours Rome operates from Friday to Sunday : 9am - 7pm. Occasionally severe weather and special event days could affect service.

Bus Frequency: every 25 minutes.

Do I need to specify a date of travel?

All the tour tickets we sell on our website are open dated, meaning you can travel on any day within 6 months of purchase. If you purchase a ticket that offers validity for more than 24 hours, you must travel on consecutive days.

What is the child ticket policy?

A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.

Are the buses wheelchair accessible?

Yes, most of our buses are wheelchair accessible.

I bought the ticket but it’s for someone else. It has my name on it, is this ok?

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

I bought my ticket but now can’t make that date, can I use it on another day?

Bus tour tickets are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one, two or three days.

Refunds

To request a refund please follow the below instructions:

Please email your request to: inforome@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.

MORE INFORMATION

Make the most of your visit to Rome with our 2-day Premium Ticket. In addition to our hop-on hop-off service there are available free Digital Walking Tours, a unique audio and navigation functionality enables you to explore the city on your own, discovering hundreds of urban sights along many suggested itineraries.

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