It takes approximately two hours to complete a visit of Madame Tussauds, including Cinema 4D.
No animals or pets are permitted into Madame Tussauds. However, they do permit Service animals.
Wheelchairs are available on request but the number available is limited - there is no charge or deposit required. Wheelchairs are available on a first come, first served basis.
They do not permit outside food and beverages. However, you can purchase food and beverages in the attraction.
5 days a week: Wed-Sun 11am-5pm. (last entry is at 4 PM)
Please check the website when planning your trip. Hours are subject to change.
To request a refund please follow the below instructions:
Please email your request to: [email protected]
Please include the following details:
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
Get your selfie sticks ready. Madame Tussauds New York in the heart of Times Square is the only place with no ropes or barriers holding you back from your favorite stars. Voted as one of New York’s most unique attractions, Madame Tussauds invites you to pose “in a moment in time” with the world’s most iconic musicians, A-list stars, sports legends, world leaders and more. With over 85,000 square feet of interactive entertainment, including our Mission: Undead and Marvel Super Heroes 4D Experience, the world famous wax attraction is bigger and better than ever.