Redeem vouchers at Big Bus Visitor Center at 6763 Hollywood Blvd.
The Big Bus tour of Los Angeles operates daily, excluding Thanksgiving Day (24 November), Christmas Day (25 December) & Oscar's Day (12 March '23). On rare occasions, our service may be affected by events outside of our control. Do check our service alerts for any unexpected disruptions.
To request a refund please follow the below instructions:
Please email your request to: refundsusa@bigbustours.com
Please include the following details:
Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
Immerse yourself in the exciting world of Hollywood celebrity on a TMZ Celebrity Tour, bought to you by Big Bus Tours in a unique collaboration with iconic celebrity and entertainment news site TMZ! "Must-Do: TMZ's Hollywood bus tour" - LA Magazine "Absolutely Hilarious" - Yelp "We saw Rihanna!" - TripAdvisor Discover Los Angeles with our 1-day Classic Ticket. Explore the city across 2 different routes, enjoying views of iconic landmarks like the Hollywood Sign, Walk of Fame and Rodeo Drive.