Los Angeles Combo Madame Tussauds & Big Bus Classic Tour
Important Information
How do I redeem my ticket?

Redeem vouchers at Big Bus Visitor Center at 6763 Hollywood Blvd or at any Big Bus hop-on hop-off stops.

Is Commentary available in my language?

Pre-recorded commentary is available on all buses. Languages include: English, Spanish, Portuguese, French, German, Mandarin, Korean, Japanese and Hindi. Complimentary earphones are available from your driver.

What is the child ticketing policy?

A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

How long does the tour take?

Hollywood Loop takes approximately 2 hours . The Hollywood Loop (Red Route): takes approximately 2 hoursThe Beach Shuttle (Blue Route): takes approximately 75 minutes

On which days does the tour operate?

Big Bus Tours Los Angeles operates most days of the year. Big Bus Tours Los Angeles will be closed on Thanksgiving Day and Christmas Day. We will remain open on Christmas Eve, New Year's Eve & New Year's Day.On rare occasions, our service may be affected by events outside of our control. Please check our Service Information page on our website for up-to-date service information.


We operate wheelchair accessible vehicles with lifts that can accommodate a weight up to 650 pounds. Please note that passengers with mobility impairments may not be able to access the upper deck on our buses. We cannot guarantee the accessibility of the various attractions along the tour.

Madame Tussauds Important Info

Can I eat or drink at Madame Tussauds?
All guests will be asked to finish any food or beverages before entering the attraction. Concessions are sold in the attraction.

Can I take large bags or luggage to Madame Tussauds?
Kindly make your own personal arrangements to store large bags and luggage prior to your visit to Madame Tussauds.

How long does a visit to Madame Tussauds last?
The tour through the attraction is self-guided. It should take you approximately 60 to 90 minutes to complete your tour.

Are wheelchairs accessible?
Madame Tussauds Hollywood is fully ADA accessible, with exception of the Virtual Room. Wheelchairs are available on request but the number available is limited- there is no charge or deposit required. Wheelchairs are available on a first come, first served basis. Please speak to a team member or contact us at info@madametussaudshw.com.

Can I take any animals or pets to Madame Tussauds?
Service animals are permitted inside Madame Tussauds.

Virtual Room
Is there a minimum age to play? Yes, you must be at least 12 years old to play
What is the minimum and maximum of players? This is a team based experience so you need a minimum of two people. Maximum is four people.
Should I wear my glasses? Yes, we recommend you wear your glasses or contact lenses. This experience is not recommended for people with epilepsy


To request a refund please follow the below instructions:

Please email your request to: refundsusa@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.


Explore Los Angeles on our open-top sightseeing bus tour, plus entry to the world famous Madame Tussauds waxworks museum.

Please note: After booking, please reconfirm your Big Bus Tour date/time. Please redeem your Madame Tussauds ticket booking confirmation directly at the Madame Tussauds attraction.

Los Angeles Combo Madame Tussauds & Big Bus Classic Tour
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