A child ticket is available for children aged between 3 and 12 years. All children must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

The Day Tour takes approximately 2 hours and 30 minutes.

The Night Tour takes approximately 3 hours and 30 minutes.

No, you can use your ticket on any date. If you purchase a 1 or 2-day ticket you must travel on consecutive days. If purchased or redeemed after 3PM this ticket is valid until the same time the next day.

The Big Bus tour of Las Vegas operates every day of the year with the exception 10th-11th November for 'Las Vegas Rock and Roll Marathon' and 31st December New Year’s Eve. Do check our service alerts for any unexpected disruptions.

You are not allowed to carry or consume alcohol on any of our buses. However, water and other soft drinks are allowed on the bus.

Big Bus operates wheelchair accessible vehicles that can accommodate a weight up to 650 pounds. Please be advised that the upper deck on our entire fleet in Las Vegas is not wheelchair accessible. Passengers with mobility requirements may not be able to access the upper deck of our buses. Big Bus cannot guarantee the accessibility of the various attractions along the tour.

No, however, we allow collapsible wheelchairs and collapsible strollers.

To request a refund please follow the below instructions:

Please email your request to: [email protected]

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible

Go to your nearest CSR agent and they will reprint your ticket for a 15$ fee.