Istanbul Premium

Experience more of Istanbul on our 2-day hop-on, hop-off sightseeing bus tour.

Important Information
How long does the tour take?

A complete circuit on the Red Route (City Tour) takes approximately 2 hours, and a complete circuit of the Blue Route (Golden Horn) Tour takes approximately 1 hour, 15 minutes. Tour length may extend due to traffic density.

Please allow for more time if you plan to hop on and off at any of our stops.

How do I redeem my ticket?

Tours start at Stop 1/20: Sultanahmet Square (between the Blue Mosque and Hagia Sophia, next to the main road). You can hop on the bus from any stop, but please note that e-vouchers must be redeemed with a customer service representative at Stop 1/20.

What is the child ticket policy?

A child ticket is available for children between the ages of 5 - 12. Children under 5 may travel free of charge. All children must be accompanied by an adult.

How frequent are the buses?

Istanbul City: Red Tour Seasonal Frequency:
April - September
First Departure: Stop 1: 11:00
Frequency: 60 minutes
Last Departure: Stop 1: 17:00

Do I need to specify a date of travel?

All Big Bus tickets are open-dated, meaning you can travel on any day within 6 months of purchase.
If you purchase a ticket that offers validity for more than 1 day, you must travel on consecutive days.

Which days do the tours operate?

The Big Bus Tour of Istanbul runs every day of the year.

Are the buses wheelchair accessible?

Yes, all of our buses are wheelchair accessible. Please contact us for further information.

I bought the ticket but it’s for someone else. It has my name on it, is this ok?

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

I bought my ticket but now can’t make that date, can I use it on another day?

Bus tour tickets purchased online or via the app are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one, two or three days.

Can I use a two or three-day pass on different days?

You’ll need to enjoy your pass across consecutive days, so a two-day pass redeemed on Monday means your pass is valid Monday and Tuesday.


To request a refund please follow the below instructions:

Please email your request to:

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.

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