To request a refund please follow the below instructions:
Please email your request to: firstname.lastname@example.org
Please include the following details:
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
All our bus tours feature expert local guides, who deliver an entertaining narration in English. We also offer pre-recorded commentary on all buses, available 8 languages (English, German, French, Spanish, Cantonese, Japanese, Italian, and Russian). You can tune in to the pre-recorded commentary via complimentary earphones - collec tthese when you board the bus.
Yes –we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.
Yes. Please note that our service may be subject to public holidays or local events that involve road closures, like St. Patrick's Day and Christmas Day. Please check our service information page for up-to-date information.
Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.
Child tickets are available for passengers between the ages of 5-15. Children under 5 may travel free of charge. All children must be accompanied by an adult.
85% of our buses are wheelchair accessible.
For health and safety reasons, we request that you don't bring any food or drink on board the bus, with the exception of bottled water.
Enjoy a day of Dublin sightseeing on board our hop-on, hop-off bus tour with our Classic Ticket. You'll see the best of our dynamic and historical city, with the tour taking you to all Dublin's must-see landmarks, from St Stephen's Green to the home of Guinness - and everything in between.
Enjoy the longest visiting time at the Cliffs of Moher 2 hours and Galway City 2 hours. Free guided walking tour at Galway City offered by your tour guide. With full attention to service and your personal safety assured you will have the benefit of a dedicated tour guide and separate dedicated professional driver. You are travelling on the tour which was reviewed as the best day tour to the Cliffs of Moher and Galway City for 6 consecutive years. (travellers reviews TripAdvisor march 2020)
Important When booking this package, customers will be booking directly onto the Big Bus portion of the ticket. Guests are required to pre-select their preferred Wild Rover tour time & date using our online check in service after purchase. If this was not done at the time of booking, please use this link