Your Big Bus ticket is also valid on the green Stromma Sightseeing Buses.
No. You can travel on any date within 6 months of purchase. If you purchase a ticket that offers validity for more than 1 day, you must travel on consecutive days.
Redeem Big Bus vouchers with a member of staff at any Big Bus hop-on hop-off stops.
River Cruise tickets must be redeemed at the BWSG Pier ""Alte Börse"" near the Museumsinsel bus stop 15 minutes prior to cruise departure.
A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.
Our buses are wheelchair accessible, with ramps enabling access to all vehicles within the fleet. There is space for one wheelchair per bus (unless the second customer is able to transfer to a fixed seat, in which case a second wheelchair can be accommodated in a fixed position). We do have some restrictions in place due to weight and stability, and advise that we do not carry mobility scooters. We also may not be able to accommodate larger wheelchairs for the same reason. The maximum weight allowed on the ramp is 300kg, which is the weight of the wheelchair when occupied. The wheelchair also cannot exceed the width of the designated wheelchair seating area. To avoid any disappointment, we would be happy to confirm in advance whether the wheelchair can be accommodated on board, and would ask you to send an email to email@example.com including a photograph of the wheelchair, as well as an indication of the width and weight of the chair. Please feel welcome to contact us for further information.
Pre-recorded commentary is available in English, German, Spanish, French, Italian, Russian, Chinese (Mandarin) and Brazilian Portuguese.
The Red Route showcases the highlights of Berlin, including the Brandenburg Gate, the Reichstag, Checkpoint Charlie and so much more. On the Blue Route you see more of Berlin's trendy eastern districts including the famous East Side Gallery.
There are 20 stops in total where you can hop on and off your tour, as many times as you wish. Each stop has been selected because it provides convenient access to an attraction or place of interest. And of course you're welcome to stay on board for the entire tour loop and let us take you for a scenic spin. Please visit our Discover Berlin page to learn more about what to see and do in this fascinating city.
To request a refund please follow the below instructions:
Please email your request to: firstname.lastname@example.org
Please include the following details:
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.
Choose from one of our guided walking tours:
Government District walk: Discover Berlin's modern Government District, built after the fall of the Berlin Wall. You'll see the Reichstag, the Federal Chancellery, various Embassies and the Memorial of the White Crosses for the victims of the Berlin Wall.
Starts at: Stop #13 Brandenburg Gate, daily at 11:30hrs in English and German, terminates at Stop #13 Brandenburg Gate
Berlin History Walk: Let our guide take you on an adventure through Berlin's history from the Brandenburg Gate to Checkpoint Charlie with highlights including the Holocaust Memorial, the location of Hitler’s Bunker and the Berlin wall with captivating stories of the divided Berlin on the way.
Starts at: Stop #13 – Brandenburg Gate, daily at 13:00hrs in English and German, terminates at: Stop #6 – Checkpoint Charlie
Duration: approx. 90 minutes
Discover a different view of Berlin on a cruise on the river Spree!
This ticket includes admission to a one-hour ""City-Spreefahrt"" Cruise with our partner BWSG. Cruises depart at the BWSG ""Alte Börse"" stop, located at Burgstrasse 27, near the Museumsinsel bus stop.
Please redeem/exchange your ticket with BWSG staff before boarding the boat. You can find the boat departure point on our printed map or through the Big Bus App.
Explore Berlin with our 72-hour Deluxe Ticket. Hop off and delve a little deeper at any of our 20 designated stops, and tick off the city's most famous landmarks, including the Reichstag, Brandenburg Gate and Victory Column. Then see the city from a different perspective on a free walking tour and river cruise.