A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.

Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

The Big Bus Abu Dhabi sightseeing tour offers a recorded commentary in your choice of either: English, Arabic, German, French, Italian, Spanish, Russian and Chinese. The commentary is available through complimentary earphones that you will receive when you board the bus.

Big Bus Tours Abu Dhabi operates every day of the year, even throughout the summer.

Yes – we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.

City Tour (Red Route): Our stop at Abu Dhabi Mall is the nearest Red Route stop to Abu Dhabi International airport (approx. 30 minutes' drive). Island Tour (Green Route): Our stop at Yas Mall is the nearest Green Route stop to Abu Dhabi International airport (approx. 17 minutes' drive).

Most of our buses are wheelchair accessible. Please contact us for further information.

To request a refund please follow the below instructions:

Please email your request to: farhaazj@bigbustours.com

Please include the following details:

Customer name
Customer email address
Date of sale
Order reference number
The reason for requesting refund - please provide as much information as possible.